Privacy Policy

We are committed to protecting and respecting your privacy.

Effective Date: 11/02/2025

This Privacy Policy (together with any other documents referred to in it) describes how Wheeler’s Auto and Marine Upholstery Limited (“we,” “us,” or “our”) collects, uses, and protects your personal information. By visiting wheelersupholstery.com (the “Website”), you acknowledge that you have read and understand this Privacy Policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you contact us, fill out a form, or sign up for services, we collect your name, email address, phone number, business name (if applicable), and any other information you choose to provide, such as your project details or design preferences.
  • Non-Personal Information: We collect anonymised data such as browser type, device information, IP address, and pages visited to improve user experience. This data does not identify you personally.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance Website functionality, personalise your experience, and analyse traffic. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

2. How We Use Your Information

We use your information for the following purposes:

  • Providing Services: To respond to your inquiries, provide our design services, manage your account, and fulfill our contractual obligations.
  • Improving Services: To analyse website usage trends, understand how visitors interact with our Website, and identify areas for improvement.
  • Marketing Communications (with consent): With your explicit consent, we may send you occasional marketing communications about our services, promotions, or industry news. You have the right to withdraw your consent to marketing communications at any time by contacting us at kerry@wheelersupholstery.com or clicking the “unsubscribe” link in our emails.
  • Legal Compliance: To comply with legal obligations under the New Zealand Privacy Act 2020 and other applicable laws.

3. How We Protect Your Information

We implement reasonable and appropriate security measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, no method of online transmission or electronic storage is 100% secure.

4. Third-Party Sharing

We do not sell, trade, or rent your personal information. We may share data with the following categories of third-party service providers who assist us in operating our Website and providing our services:

  • IT and Hosting Providers: Netlify
  • Analytics Providers: Google Analytics

We ensure that these third parties are subject to appropriate data protection obligations consistent with the New Zealand Privacy Act 2020. Click here to opt out of Google Analytics.

5. International Transfers

We may transfer your personal information to New Zealand and the United States of America for processing and storage. When we transfer your data outside of New Zealand, we ensure it is protected in compliance with the New Zealand Privacy Act 2020.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We consider the following criteria when determining data retention periods:

  • The nature and sensitivity of the personal information.
  • The purpose of collection.
  • Any legal or regulatory obligations.

7. Your Rights Under New Zealand Law

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access: Request access to your personal information.
  • Correction: Request correction of your personal information.
  • Deletion: Request deletion of your personal information (subject to legal obligations).
  • Complaint: Make a complaint if you believe your privacy rights have been breached.

To exercise these rights, please contact us at kerry@wheelersupholstery.com. If you are not satisfied with our response, you can escalate your complaint to the Office of the Privacy Commissioner via www.privacy.org.nz.

8. Links to Other Websites

Our Website may contain links to external sites. We are not responsible for their privacy policies or practices.

9. Updates to This Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Wheeler’s Auto and Marine Upholstery Limited

Email: kerry@wheelersupholstery.com

Website: www.wheelersupholstery.com